Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
PUATEA003 Mapping and Delivery Guide
Lead, manage and develop teams
Version 1.0
Issue Date: May 2024
Qualification | - |
Unit of Competency | PUATEA003 - Lead, manage and develop teams |
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Description | |||
Employability Skills | |||
Learning Outcomes and Application | This unit of competency involves the skills and knowledge required to achieve organisational objectives and working relationships through leading, managing and developing individuals and teams.The unit applies to public safety personnel who have a management and/or leadership role that includes basic human resource functions and responsibilities for the ongoing development of a team.No licensing, legislative or certification requirements apply to this unit at the time of publication. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. |
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Prerequisites/co-requisites | |||
Competency Field | Team work |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Develop and maintain a team |
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Element: Contributions to team operations are acknowledged and suggestions are dealt with constructively | ||||||||
Element: Team members' skills are used and developed according to organisational work requirements | ||||||||
Element: Team members are consulted about implementing new organisational work practices | ||||||||
Element: Communicate objectives and required standards |
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Element: Team members' understanding and application of work task objectives and organisational standards are monitored | ||||||||
Element: Organisational standards and values relating to equal employment opportunity, antidiscrimination and workplace harassment are modelled and promoted to team members | ||||||||
Element: Manage and improve performance of teams and individuals |
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Element: Regular and constructive feedback on all aspects of work performance is provided to individuals and the team | ||||||||
Element: Performance is assessed and addressed, in accordance with organisational policies and procedures | ||||||||
Element: Support and participate in development activities |
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Element: Action plans to meet individual and team training and development needs are created, agreed with relevant personnel and are implemented | ||||||||
Element: Training is provided to individuals and teams, in accordance with organisational requirements and standards to meet identified needs | ||||||||
Element: Team members are encouraged and supported to attend training and to undertake other development opportunities | ||||||||
Element: Coaching and mentoring are utilised to address identified needs as team and individual development tools | ||||||||
Element: Provide leadership to individuals and teams |
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Element: Participative decision making is used to develop, implement and review the work of the team and to allocate responsibilities | ||||||||
Element: Opportunities are given to individuals and teams to develop new and innovative work practices and strategies | ||||||||
Element: Delegation of tasks and activities to individuals and team members is undertaken, in accordance with organisational policies and procedures | ||||||||
Element: Allocated tasks are within the competence of team members and are supported with appropriate authority, autonomy and training | ||||||||
Element: Manage difficulties to achieve positive outcomes |
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Element: Difficulties in achieving organisational outcomes are identified, analysed and solutions are developed and communicated to appropriate personnel | ||||||||
Element: Individuals experiencing difficulties which cannot be addressed within the team are referred to appropriate personnel, in accordance with organisational policies and procedures | ||||||||
Element: Create and maintain conditions for productive work |
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Element: Improvements to the working environment are recommended and implemented, where possible | ||||||||
Element: Workplace hazards are identified and managed to maintain safe working conditions |